Business Series

Operational Plan 101: The Who, What, Where, and When of Business

Sometimes, even the smallest and simplest businesses don't understand how to plan their daily operations. The "operational plan", as it's called, is something that every company should produce. Before you say you probably don't need this information, think twice. There are times when it's most critical to have a good operational plan!
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What Is This About?

  • Videos: 8 short videos
  • Course Materials: PDF Slides
  • Activity: Activity Templates
You may not know this, but the one thing standing between you and the success of your business is a plan. It's the brass ring. It's your defining moment. However you want to put it, there are a few steps you need to take before that dream can become a reality.

Developing an operational plan is an integral part of daily business operations. Among other things, a good operational plan will help you make the best use of your resources and provide a framework for ensuring that you remain compliant with all necessary regulations.

If you've ever been asked to create an operational plan for your company, you know that it can be daunting. Fortunately for you, we've put together a quick guide on writing an operational plan.

Course Overview

Introduction to Operational Planning

The importance of operational planning is highly significant. This plan isn't sufficient as a standalone. You need a strategy in operational planning. Though they're often linked together, they're two different things. The differences between the two are mentioned further on in the course!

Structuring the Operational Plan

How do you create an operational plan? What goes into a good operational plan? We have outlined the process of creating an operational plan. In this course, we'll go over what you should include in your own operational plan and the steps for creating one. 

Concluding the Operational Plan

We conclude the operational plan by discussing key considerations when developing an operational plan, the role of the manager, and management intervention when things go wrong.

Learning Outcomes

  • Understand your vision, set goals, and outline the concrete steps to achieve them
  • Define the resources and projects that are important to your business or organisation
  • If your business isn't quite performing, there are ways to use an operational plan to help manage your workflow

Who Should Attend?

  • Startup entrepreneurs who manage their business operations closely keep track of all the tasks and ensure everything works smoothly
  • Management and workers who want to understand their requirements and how to perform them in a timely and efficient manner
  • Departments that want to achieve key performance indicators for the business to meet targets and maintain profitability

Course Outline

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